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• Using the Monnit Communication Check Utility

  Monnit Connection Tester The Communication Check Utility is a lightweight PC application which will allow you to test the connection between a PC and an iMonnit server. This utility will allow you to mimic data sent from your gateway to iMonnit software. The purpose of this utility is to confirm that there is a network path on which your devices can communicate with a iMonnit software. If you are implementing a locally hosted version of iMonnit software (such as iMonnit Enterprise, Express, oVery popular

• Creating Actions in iMonnit Online

  Creating a new Action in iMonnit Online Actions in iMonnit software represent an escalation based on preconfigured conditions which result in an action event. There are two primary components of an Action: the Trigger event, and the Action event. The Trigger is the condition that initiates the escalation, and the Action is the activity executed by the software as a result of the trigger. Generally, the Trigger will be based onVery popular

• Premiere Subscription Expiration/Renewal

  If your Premiere subscription expires When your iMonnit Premiere subscription expires, and you find iMonnit Online features are no longer available: In addition to the free iMonnit Basic subscription, Monnit also offers a paid yearly subscription for iMonnit Premiere whichVery popular

• Notification (alert) Delay Function

  Setting Up a Delay for an Action Actions (Notifications) offer the ability to send an alert after a delay period. This can be useful in scenarios where a particular triggering condition does not require an alert unless the condition persists for a certain amount of time. This article will provide information on this feature. Use case examples Refrigeration Monitoring An example of when this feature might be useful is common in refrigeration monitoring. Monnit sensors are often useVery popular

• Understanding Text Override Values

  Understanding Text Override Values in Actions Text Override Values are a feature of Actions which allow you to enter text with a specific syntax into the Message of an Action which the iMonnit Online portal replaces with information from the triggering event. This allows you to customize the message of the Action delivered to the rcipient to include information specific to the triggering condition. This article will provide information on this feature. Note: for information on [configuring aVery popular

• Linking Users to Other Accounts in iMonnit Online

  Linking Users to other accounts in iMonnit Online The iMonnit Online Portal allows a single user to be linked to multiple accounts. Linking a user to another account allows that user to view the Linked account with custom permissions, be included as a recipient of Actions from the Linked account, and view/configure sensors on the Linked account. This can be useful to a user that desires to maintain a single username but have access to devices/information on a separate account. An example of tVery popular

• Reports and Historical Sensor Data

  Reports and Historical Sensor Data If you are looking to export historical sensor data using the Reports feature In the iMonnit Online portal, the Reports tab can be used to generate reports which detail historical sensor data in an Excel readable CSV spreadhseet. There are some functional details which are relevant to the manner by which this can be done. This article is helpful in providing information on this function as to help you most effectively use the Reports feature.Very popular

• Restrict or Enable Viewable Networks for a User in iMonnit Online

  Restricting or enabling a User's permission for viewing a specific Network in iMonnit Online iMonnit Online allows the ability to restrict or enable a user from viewing specific sensor networks on your account. By default, a Standard User is not provided permission to view Networks on an account. This article provides the steps to designate which sensor networks you allow a user to view. Summary of steps Log into your iMonnit Online account from an Administrator user Click the Users tVery popular

• Forgot iMonnit.com Username or Password

  Forgot iMonnit.com Username or Password If you are unable to log into the iMonnit.com Online Sensors portal as a result of a forgotten username or passwordVery popular

• Disarming and Rearming Actions

  Disarming and Rearming Actions Concept of Disarming and Rearming Actions Actions are the manner by which email, SMS, or Voice Call notifications are delivered to customers based on triggering conditions. There are two manners by which a user can respond when a notification is delivered. These responses are **Disarming **and **Rearming **the Action. This article will outline the concepts behind this escalation. General Action Escalation The two main components of an Action areVery popular

• SMS Alerts: Differences Between External Provider and Direct Delivery

  Differences between External Delivery and Direct SMS elections Monnit offers two manners by which SMS messages can be delivered to users. These options are External Delivery (which has no additional cost) and Direct Delivery (which is a paid service managed by Notification Credits). This article will discuss the differences and costs involved. For a list of Countries and Notification Credit cost perVery popular

• Actions - Understanding System Actions

  Understanding System Actions System Actions allow for a user to configure logic in relation to notifications and/or Add-on devices (such as Control Units, Local Alerts). System Actions are used in conjunction with the Action tab when configuring Actions in the iMonnit Online Portal. Actions are triggered by a triggering condition or event, and offer the following interactions: Send a notification (Email, SMS, or Voice Call) Send a Control Unit Command Send a Local Alert message (messagePopular

• Updating the Primary Contact on Your iMonnit Online Account

  How to update the Primary Contact on your iMonnit Online account The Primary Contact on the iMonnit Online account may receive important correspondence from Monnit regarding your account subscription, credits, or contacts regarding server events. It is important to make sure the Primary Contact on the account is up to date. Steps for updating the Primary Contact in the New Look 3.0 iMonnit interface Log into your iMonnit OnlinePopular

• Sensor Calibration Certificate

  Sensor Calibration Certificate Summary: Guide to creating a calibration certificate in iMonnit. Creating a sensor calibration certificate will mask the calibration tab from those who should not have permissions to adjust these settings. Permissions for self certifying a calibration must be enabled in user permissions. Because of this this process is composed of two main parts, enabling permissions and creating the certificates. Part 1 - Enabling Permissions Verify that you have pPopular

• Editing a User's Notification Details

  How to edit a user's Notification Details Each user has a section for configuring Notification Details. This includes contact details for Email, SMS, and Voice Call. This article will advise how to make changes to Notification Details. Summary of Steps Log into your iMonnit.com account from an Administrator or the user you are editing (if that user has permissions to edit their own configuration). Click the Users tab in the primary menu in the left-hand siSome readers

• Setting Inactivity Alert Time

  Setting Inactivity alert time for sensors Summary The Inactivity time for your Inactivity Action is an important consideration in avoiding being alerted when your sensor is not actually inactive. Inactivity time is counted by the iMonnit software. Because there may be delay in when the iMonnit software receives sensor readings as a result of the communication chain (Sensor Heartbeat > Gateway Heartbeat > iMonnit software), it is important to set your Inactivity Time duration such that itSome readers

• Adding a User in Your iMonnit Online Account

  Adding a User to your iMonnit Online account If you have an iMonnit Premiere subscription, you can add multiple users to your iMonnit Online account (iMonnit Basic only supports a single user). This article will provide steps for addition an additional user to your iMonnit Online account. For information on upgrading to iMonnit Premiere, see the following article: Premiere Subscription Expiration/Renewal. Steps Log intSome readers

• Pausing Actions

  Pausing Actions for sensors Summary: Instructions to temporarily or indefinitely pause all notifications from a single sensor. While sensor alerts are one of the primary reasons for using Monnit wireless sensors, there may be times when you need to temporarily stop notifications from being sent from a sensor. If this is your case follow the instructions bellow: Select the "Sensors" option in the main navigation menu located on the left side of the screen. ![Select sensors tab](https:/Some readers

• Sensor Settings in iMonnit

  Sensor Settings in iMonnit Online There are Sensor Settings that are common between many sensors in iMonnit. This article is written to cover some of these settings that are common between different sensor types. It is worth noting that some sensors have settings that are unique to that sensor type. Viewing Sensor Settings To view sensor settings, follow the steps below. Log into your account. From the iMonnit Online PorSome readers

• Creating a Network in iMonnit Online

  Creating a Sensor Network in iMonnit Online Sensor Network Overview Creating a Network in the iMonnit Online groups together sensors and gateways as to authorize communication between the devices. The Network is the manner by which you determine which devices will be allowed to communicate together. After a gateway and sensor are added to the same Network, the gateway will download the sensor ID and will subsequently authorize the sensor to communicate with that gateway. This article wiSome readers

• Editing User Permissions in the iMonnit Sensors Portal

  Editing Permissions As your accounts in the iMonnit Sensors Portal grow and change, users are added and removed or have their access permissions change, edits to user permissions become very important. The users that have administration access will be the only users in the account who are able to make most of these changes, and the article below will outline how to log in and accomplish this task. Steps for editing User Permissions _Log into the iMonnit Sensors Portal (Please note that tSome readers

• Time Format in the REST API and WebHooks

  Time Format in the REST API and WebHooks All datasets delivered in response to REST API requests and WebHooks provide a timestamp in UTC. Therefore there will need to be a conversion applied at the endpoint. In the case of the REST API JSON request, the data is provided in an epoch format and will need to be parsed. See the examples below. WebHook time In example below, the JSON in the WebHook includes a "date" value for the Gateway message, and a "messageDate" value in the Sensor messageSome readers

• Exporting Sensor or Gateway data to CSV file from iMonnit Online

  Exporting Sensor or Gateway data to CSV file from iMonnit Online Monnit offers the ability to download sensor and gateway data in an Excel readable CSV file for local storage. This feature is intended to offer the ability to download and locally store a limited number of sensor or gateway data records.Some readers

• Moving Wireless Sensors or Gateways From One Network to Another - In iMonnit Online Classic View

  Moving Wireless Sensors or Gateways From One Network to Another - In iMonnit Online Classic View Summary: The process to move a gateway or sensor is to simply add the device to the network you want it on. By adding a gateway or sensor to a new network, it will automatically be removed from the old network. Moving Wireless Gateways On the drop down list under "Overview" select the network from where you want to move the gateway. ![Select Network](https://storage.crisp.chat/users/Some readers

• Understanding "Before and After" in Action and Sensor Schedules

  Understanding the "Before and After" Configuration of Action and Sensor Schedules In order to implement a schedule effectively, understanding the "Before and After" election of an Action and Sensor Schedule is critical. This article will advise of the details of how this configuration operates. Why this option is important When setting a schedule for an Action or Sensor Schedule, the iMonnit software implements schedules with the consideration of a day being an entire 24 hour periodSome readers

• iMonnit Heartbeats Explained

  iMonnit Heartbeats Explained What are Heartbeats? Monnit sensors transmit data in set intervals called Heartbeats. **Heartbeat ** _is a term Monnit uses to describe the interval in minutes of how frequently the sensor communicates a sensor reading with a gateway if no exception (Aware State) activity is detected during an assessment. The default Heartbeat for a sensor is 120 minutes (2 hours), but is configurable to as frequent asSome readers

• Understanding the Snooze Setting of an Action in iMonnit Online

  Understanding the Snooze Setting of an Action in iMonnit Online Actions in iMonnit have a settings called Snooze. You might be familiar with this as the "Don't Alert again for (Snooze)" setting in iMonnit's Classic View. This configuration allows an Action to continSome readers

• How iMonnit HX Works

  How iMonnit HX works The standard minimum Heartbeat for sensors being used in iMonnit Online is 10 minutes. While a 10 minute Heartbeat is more than adequate for most users, Monnit recognizes the necessity of some customers to operate with a more frequent Heartbeat. This is why Monnit offers special credits that allow the ability to set a sensor Heartbeat to be as frequent as 1 minute using iMonnit Online. This is offered in the form of iMonnit HX Credits. These Credits allow iMonnit PremierFew readers

• Differences in Sensor Reading Actions and Advanced Actions

  Differences in Sensor Reading Actions and Advanced Actions Monnit offers two types of Actions which can be similar in operation but have some key (but subtle) differences which may determine the manner in which you operate with notifications. This article will outline some of these difference as to provide an understanding of the different Action types and how to implement them. A common question A very common question that might trigger the need to understand the difference between SensFew readers

• If an Action Continues to Send Notifications Outside of a Configured Schedule

  If You Continue to Receive Notifications Outside of an Action's Configured Schedule in iMonnit Online iMonnit Online offers the ability of a schedule to be applied to Actions. This enables you to only receive Notifications from an Action during specified periods of a day/week/month. When a schedule has been applied to an Action, there is a particular behavior which will allow the Notification to continue to send on its Snooze time (default 60 minutes) if the Action is not disarmed. This articFew readers

• Creating an iMonnit Online Account

  Account Overview iMonnit is a cloud-based, mobile internet platform for managing your products. Registering your account is essential because this is the first step in getting your sensors up and running. For your convenience, you can use any desktop browser or our App to register and maintain your account. The App is available in both Android and iOS devices. Creating an account Creating your iMonnit account is crucial unless you are using one of our on-premise software solutions or aFew readers

• Removing Devices from a Network in iMonnit Online

  How to remove devices from a Network in your iMonnit Online account You can remove devices from a network in iMonnit Online. The devices can subsequently be added to a different network if so desired. It is worth considering that you will want to reform the network of any gateway on the associated network from which a sensor is removed. Summary of Steps Note: you will need Administrator privileges to remove devices from a network. Log into your https://www.imonnit.com/ account. ClFew readers

• Creating a Sub-Account

  Sub-Account Overview The most efficient way for you to separate and maintain data for each of your clients/customers is to create their accounts for them, under your main account. Pricing for Premier is based on how many sensors the client will be using. You may find the breakdown in costs by clicking here: iMonnit Premiere Subscription options Creating a Sub-Account for a customer Sub-Accounts allow the administrators in the maiFew readers

• Setting Snooze Time to 0

  If You Set the Snooze Time of an Action to 0 The Snooze feature of an Action allows for an Action to send repeat notifications at set intervals if the Action is not disarmed (for information regarding Disarming Actions, see Disarming and Rearming Actions). The default Snooze time is 60 minutes. This means the Action will trigger and send a configured notification when it is first triggered, and if no user-action is taken to Disarm the AFew readers

• Adding a new iMonnit Premiere Subscription to your iMonnit Online account

  Adding an iMonnit Premiere Subscription What is iMonnit Premiere? iMonnit Premiere is a 12 month software subscription for your wireless sensor network. Upgrading your iMonnit account to iMonnit Premiere enhances your account with additional advanced features for a minimal annual cost. There are key differences between the free iMonnit Basic account and an iMonnit Premiere account. This article wilFew readers

• Notification Credit Cost Per Country

  Notification Credit cost per country When using the Direct Delivery SMS feature (information regarding the difference between the External Delivery and Direct SMS can be found here), Notification Credits are charged to delivery the SMS messages from Monnit. The number of Notification Credits charged for each message depends on the country to which the message is being delivered. This is listed belowFew readers

• Generating Access Token in iMonnit Online

  Generating Access Tokens in iMonnit Online What are Access Tokens An Access Token is a uniquely generated alphanumerical code which will allow a technician access to your iMonnit Account for a specified period of time (24 hours by default). It can be extended or revoked if the problem is solved and you no longer wish to grant access. This Token accommodates EU GDPR compliance. When contacting Monnit Support, you may be askedFew readers

• If You Wish to Print Your iMonnit Online Page

  Printing the iMonnit Online page Depending on your browser, you may find that printing the iMonnit Online page results in an unformatted result. This is a result of the browser and how it interprets the page for printing. There is a manner by which you can configure some browsers to print the page view rather than the interpreted view. This is useful for printing charts from iMonnit Online. This article will provide information on doing so using the current Chrome and Edge (version 80 and latFew readers

• Switching Between the Classic View and New Look of iMonnit Online

  Switching Between the Classic View and New Look of iMonnit Online The iMonnit Online Portal currently offers two user experiences with different graphical user interfaces. The New Look 3.0 site has a modern design that translates well to mobile view. The iMonnit Classic View offers Monnit's originally designed user interface. There are some differences between the two views which may prompt a user to switch between the two views. While Monnit will be phasing out thFew readers

• If a Report Download Link Does Not Load a Webpage

  If You Create a Report and Find that the link to the Report Does Not Load a Webpage to download the report There may be a few scenarios when you create a Report in iMonnit Online, and find that when the Report download link does not load a webpage. There may be a few causes for this. If you encounter this issue, the article below may help you resolve it. Summary of Steps: Check that the Report Name does not contain nonstandard characters Check that there are 30 sensors or less on a NFew readers

• iMonnit Data Backup

  iMonnit Data Backup Monnit maintains data regular data backups on our servers. We process backups with the following details. Full Backups There is a full backup of each database completed once per week. This file contains all data from the selected database at the time the process runs. We store this backup locally in the datacenter for two weeks. In addition, there is an automated job that encrypts the backup and uploads it to a geographically redundant location. Log File Backups TFew readers

• Network Configuration in iMonnit Online

  Networks in iMonnit Online Sensor Network Overview A Network in the iMonnit Online groups together sensors and gateways as to authorize communication between the devices. The Network is the manner by which you determine which devices will be allowed to communicate together. After a gateway and sensor are added to the same Network, the gateway will download the sensor ID and will subsequently authorize the sensor to communicate with that gateway. This article will advise of the process tFew readers

• Advanced iMonnit Actions for Refrigeration Systems

  This video walks you through creating advanced actions for sensors in a Refrigeration System within iMonnit.Few readers

• Deleting an Action

  If You Need to Delete an Action The steps below will provide you with the steps for deleting an Action in the iMonnit Online portal. Log into your iMonnit Online portal Click the Actions tab in the primary menu in the left-hand sidebar Click the name of the Action you wish to delete Click the Trigger tab Click the Delete Action Button button toward the right side of the page ![Deleting an Action](https://storage.crisp.chat/users/helpdesk/website/7047b315ed311c00/image_opgswq.pnFew readers

• Deactivating Action Alerts

  Deactivating Actions in iMonnit Online Deactivation of actions can be necessary for a number of reasons. This article will walk you through how to disable actions and deactivate an email and/or phone notification. Deactivating an Event Open iMonnit. Select Actions in the main navigation menu. All the actions on your account will display on the page. A green dot on the action means that notification is active. ![Action Active](https://storage.crisp.chat/users/helpdesk/websiteFew readers

• Downloading the iMonnit Mobile App

  Downloading the iMonnit Mobile App iMonnit® is Monnit’s online interface where all the settings for your sensor(s) and gateway(s)can be modified. This easy to use platform is available on the mobile app and can be downloaded from any app store, so you’ll be able to view your sensor activity anywhere and at any time. You can access iMonnit on any internet browser simply by typing https://www.imonnit.com into the address bar. In addition, you can also download the iMonnit App from to your smartFew readers

• Enabling and Disabling Alerts for an Entire Sensor Network

  Enabling and Disabling Alerts for an Entire Sensor Network This article will help you understand how to enable or disable email and text alerts for all wireless sensors on your network. iMonnit® has a global feature that allows you to start or stop email and text message notifications from being sent from the iMonnit system. Follow the steps listed bellow in order to configure this feature. Open a browser - Chrome or Edge recommended - and login to your iMonnit account at www.imonnit.comFew readers

• Disabling or Enabling Email Notifications for a User in iMonnit Online

  Steps for disabling email notifications for a user in the iMonnit Online Portal A user can disable alert notifications and System Maintenance notifications from being sent in the iMonnit Online Portal. The steps below will accomplish this. For steps on opting out of emails from the iMonnit Online portal, see the article Opting Out of Communication from iMonnit Online . Steps Log into the iMonnit Online Portal witFew readers

• Identifying Your Account ID

  Identifying Your Account ID Summary Every iMonnit Online Portal account has a unique Account ID which can be referenced to identify the account. This article describes how you can identify your Account ID. Identifying your Account ID Log into the iMonnit Online portal with a username that belongs to the account from a PC browser Hover your cursor over the Settings tab Review the URL path preview for the account ID The ID will be displayed as a number following the path as shownFew readers

• Opting Out of Communication from iMonnit Online

  Steps for opting out of communication from iMonnit Online Monnit sends device alerts and maintenance communications that send to through the iMonnit Online Portal. Some users may prefer to stop all communication from the iMonnit Online Portal. You will find the steps to do so in the article. Note: opting out does not remove you as a recipient of Report notifications. To do that, you will need to remove your user as a recipient of the report. Steps Visit the [Opt Out](https://www.imoFew readers

• "Not authorized to transfer" in iMonnit Online

  iMonnit Online - Device "not Authorized to transfer" When adding a device to an account in iMonnit Online, you may see the error, "Sensor ID: xxxxxx not authorized to transfer". This response indicates the device has already been added to another account in the iMonnit Online Portal. If you try to add the device to another network, you will see this message as a security feature preventing the device from being added to another account. ![Not Authorized to Transfer](https://storage.crisp.chatFew readers

• Managing Subaccounts in iMonnit Online

  Managing Subaccounts in iMonnit Online The iMonnit Online Portal offers the ability for accounts that have been provided Reseller Permissions to create and manage subaccounts or nested accounts. Prior to being provided these permissions, a customer must complete the requested reseller forms and submit them to a salesperson. Once the forms are completed, Monnit Support can be petitioned to provide the required permissions. Once the permissionsFew readers

• How the Notify After Aware Period Action Works

  How the Notify After Aware Period Notification works This article will illustrate how the Notify After Aware Period notification works and our recommended set up. Notify After Aware Period When the server receives a message from the sensor, it looks for notifications assigned to the sensor. If the server determines there is an active “Notify After Aware Period” notification, it takes the current data just sent to it and checks it against the parameters of the notification. At that time tFew readers

• Action Snooze - Jointly vs. Independently

  Action Snooze - Jointly vs. Independently Summary This feature allows you to have more granular control over your alerts snooze time and activation. If you set it to "Independently" will allow multiple sensors to alert one after another. While "Jointly" will cause the snooze to take affect after the first sensor triggers the notification. To configure this feature according to your needs please follow the following instructions: Select the notification you want to configure Log iFew readers

• Editing the Content of Maintenance Notifications - Classic View

  Editing the Content of Maintenance Notifications We send maintenance notifications to inform our customers of upcoming maintenance on our servers. Reseller accounts have the ability to view and edit these upcoming maintenance notices before being released to your users. Editing the maintenance notice will allow you have a more customized message for your users. Summary: To view our Maintenance banner, follow these steps: 1.  Click on the Administration tab from the Home Menu ![](httpsFew readers

• Exporting Humidity Sensor Data to Excel with Separate Temperature and Humidity Readings

  Exporting Humidity Sensor Data to Excel with Separate Temperature and Humidity Readings Summary This article will explain how to separate humidity and temperature into 2 cells for graphing, analyzing in Excel. The following steps will guide you through the process of exporting any Monnit® Humidity sensors' data and modifying the spreadsheet in Microsoft Excel to show separate values for humidity and temperature. This is useful if you are looking to chart the humidity and temperature dataFew readers

• Humidity Sensor Offsets and Action Triggers

  Humidity Sensor Offsets and Action Triggers Alta Humidity Sensors with firmware 14.x and later support calibration saved to the sensor's memory. All Generation 1 Humidity Sensors and Alta Humidity Sensors with firmware version 14.x and prior do not support calibration saved to the sensor. Any calibrations applied to these earlier sensors only support an Offset as applied to the software. Actions are triggered based on the value reported by the sensor at the sensor level (and not the value as dFew readers

• Adding Custom Text to a SMS Notification - Removing Default Text

  If you need to add custom text to a SMS Notification and completely remove the default text By default, Monnit includes the triggering sensor ID, Notification subject, and Network ID in the SMS message content of SMS messages. If you need to completely replace the default content and only include custom text in your SMS message, this article will provide details on doing this. The Default message The default message will include: Triggering Device Type Triggering Device Name ActionFew readers

• Configuring Multiple Sensors Simultaneously in Classic View

  Configuring multiple sensors simultaneously in Classic View This article will demonstrate how to configure same sensor types with the same settings. Did you know that you can make setting up your Monnit wireless sensors easier by configuring multiple sensors at the same time? The iMonnit system allows you to configure any sensors of the same type simultaneously. To get started, open your favorite browser and log into your iMonnit account on www.imonnit.com. Steps First, set one of tFew readers

• Actions - Adding Sensors to Trigger an Action in iMonnit Online

  Adding Sensors to Trigger an Action In order for an Action to be triggered by a sensor, the sensor must be assigned to the Action. Once the Action is assigned, the condition can be triggered by the sensor. This can be overlooked, and it is possible to create an Action that is not configured to be triggered by a sensor. This article will demonstrate how to confirm an Action has a triggering device. Summary of Steps Log into the iMonnit Online Portal with a user that has required permiFew readers

• Actions - Configuring a User as a Recipient of an Action in iMonnit Online

  Configuring a User as a Recipient of an Action There may be occasions where you have already created an Action, but need to add another user as a recipient to the Action. This article will provide steps for doing so. Steps Log into the iMonnit Online Portal. Confirm the desired user has been created, and the user's Notification Details are configured for the desired notification type. Select Actions in the left-hand siFew readers

• Actions - Pausing a Sensor's Actions While an Action is Triggering

  Pausing a sensor's Actions while an Action is triggering There may be scenarios in which you wish to pause a sensor's Actions while the sensor has already triggered an Action. Doing so from a sensor that triggered the Action will automatically Disarm/Rearm the Action, and the sensor will no longer trigger the Action to send notifications. Why this might be useful If you wish to Disarm/RearmFew readers

• Changing the Format of Date Display

  Changing Date Format in iMonnit Online iMonnit Online is a flexible platform that can fit our users' preferences. Since date formatting can differ between regions we made it easy for you to configure the date display according to your region. Changing the date format On the blue navigation bar, select Settings Select Preferences, located n the top-right on the Account Settings pane ![Settings > Preferences](https://storage.crisp.chat/users/helpdesk/website/7047b315ed311c00/Few readers

• Charts in iMonnit Online and Min/Max/Average Display

  Charts in iMonnit Online and Min/Max/Average Display The Charts feature of iMonnit Online is capable of displaying a line graph generated by individual data points or by aggregate data with a Min/Max/Avg graph lines. This can be a powerful tool when reviewing sensor data. A date selection of less than 7 days will display a graph line generated by individual data points. If the time period is greater than 7 days, you will be presented with a graph line generated by aggregate data (Min/Max/Avg).Few readers

• Primary Contact Receiving the Notifications of Every User

  If the Primary Contact on the account starts receiving the notifications of every User iMonnit Premiere supports multiple Users, whereas the free iMonnit Basic subscription supports only a single User. Therefore if your iMonnit subscription lapses, the additional Users on the account are disabled and only the Primary Contact User on the accountFew readers

• Actions - Sending to a Custom Email to SMS Carrier

  Configuring Actions to send to a Custom Email to SMS Carrier Actions in iMonnit are capable of delivering notifications via SMS to users that are configured to receive SMS notifications. There are free SMS notifications (External Delivery) which utilize the Email to SMS system of each carrier to convert an email to SMS. In the iMonnit system, there is no cost to using this SMS feature. Because this system requires the use of the Email to SMS system of the carrier for the mobile number, the carFew readers

• 404 or 453 Error When Clicking Linked Accounts in iMonnit Online

  404 or 453 Error presented after attempting to access a Linked Account If you have a user that utilizes Linked Accounts, it is possible that attempting to access any Linked Account throws a 404 or 453 error when you attempt to access the account if one the Linked Accounts has been deleted since the Link was initiated. Resolution In order to resolve this, you will need to reach out to Monnit Support to remove the broken link. Once the broken link to the deleted account is removed, the uFew readers

• Notes - Adding Notes to a Sensor Reading in iMonnit Online

  Adding Notes to a Sensor Reading in iMonnit Online The iMonnit Online Portal accommodates the functionality for adding notes to a recorded reading in the iMonnit Online Portal. This may be useful for adding a description of an event which the sensor recorded, documenting the execution of a calibration, or other similar events. Once the note is created, a user can go back and view or create a Report which exports the recorded notes for a specific date range. Adding Notes Log into the iMoFew readers